Meet Federal Standards for Psychological Health and Safety in your workplace. Create effective Psychological Health and Safety Management Systems that comply with the Canadian National Standard for Psychologically Healthy and Safe Workplaces. The Standard is a voluntary set of guidelines, tools and resources focused on promoting employees’ psychological health and preventing psychological harm due to workplace factors.
Click here to download a free copy of the Federal Standards for Psychological Health & Safety.
The Integrated Team Approach
Interpersonal workplace difficulties arise in most organizations. These include bullying and harassment, ineffective supervision, unresolved conflict, poor boundaries, generational, cultural and personality clashes, and even threats of violence.
Organizations are increasingly facing the need to be in compliance with bullying and harassment legislation, federal guidelines regarding psychological safety, human rights codes and other regulated responsibilities and duties.
Workplace difficulties tend to leave organizations vulnerable legal, adjudicative and judicial processes that are extremely costly. The toll these issues take on an organization can be dramatic—lost productivity, legal fees, higher premiums, low morale and absenteeism are concerns when facing interpersonal problems in workplaces.
How To Handle Difficult Workplace Problems
The Integrated Systems Approach takes a two-pronged approach: We handle the problem, while reducing the likelihood of its recurrence.
This two-pronged approach is unique.
It differs from traditional approaches which focus on the crisis without building a more enduring remedy.
Up until now, organizations have been encouraged to view interpersonal problems at work as “one-off” problems that have an easy fix.
Many are disappointed when an on-line quiz, a Respectful Workplace Lunch& Learn, or hour-long training falls short of solving issues.
And, in some cases the problem worsens
The Integrated Systems Approach
First, it’s solution-focussed. A response to the current issue is mobilized. It is contained and its impact reduced.
Second, it’s systemic. It uses your resources to reduce the chances of recurrence. This saves you money and ensures the organization can handle issues in-house, in the future.
Third, it’s multidisciplinary. The approach draws on experts in the fields of law, psychology, investigation, education and security.
The Integrated Systems Process
We begin right away mobilizing a response and starting the process of preventing a recurrence.
It’s all done simultaneously.
Here’s what we do, depending on your needs, budget and timeframe:
Mobilize A Response
We work with you to manage the problem you are encountering as it unfolds. We assess the situation, make recommendations and help you intervene appropriately and effectively.
Address Legal and Regulatory Issues
We address any legal and regulatory compliance issues.
Engage in Leadership Development
We assist leaders, managers and supervisors in developing skills to handle the issue and identify situations that pose a risk of recurrence.
Support Occupational Health and Safety
If you house an Occupational Health and Safety Committee, we work with the committee to create a Psychological Safety and Health Management System, including the joint identification of psychological risks and hazards in the organization.
Assist in Training
We’ll assist you in training staff to recognize unhealthy and unsafe workplace behaviours and how to respond, keep themselves safe and be safe to be around.
We aid you in creating systems, policies, approaches and processes that reduce the likelihood of recurrence.
We work with a range of sectors from marketing to education, transportation, and IT, as well as financial services; trucking; not-for profit organizations; health care; government; and unions.
We respect our client’s confidentiality, engage as partners with you, and offer services through properly regulated professionals.
Our Vision, Mission and Values
Vision: Create psychologically safe and healthy workplaces.
Mission: Resolve difficult workplace issues, (like bullying and harassment) and reduce the likelihood of these issues occurring again.
Values Guide Our Work:
We treat each other with respect ensuring everyone’s dignity in our endeavours and honouring each other’s skills sets, expertise and scope of practice.
We work together and with clients, recognizing other’s talents, contributions and expertise.
We include everyone in the joint venture of creating psychologically safe workplaces.
We rely on engaged and active interaction between ourselves, between ourselves and our clients to find solutions.
We are open about our aims, beliefs and methods.
Solving the problem of psychological risk, harm and injury in the workplace is our aim and collaboratively based solutions are the key.
We uphold the law and abide by our respective professional ethical standards and codes of conduct as regulated professionals. We are evidenced-based, continuously updating our knowledge and grounded in the latest literature.
- Partnerships-partner with people and entities desiring to create psychologically safe workplaces and eliminate psychological harassment in the workplace.
- Tools-create tools and approaches to help organizations and people create psychologically safe workplaces and end psychological harm and injury.
- Education and Awareness-reach a broad base community of like-minded individuals and organizations–those interested in creating psychologically safe environments.
- Support-provide support for organizations and individuals wishing to create psychologically safe and healthy environments. And, support organizations and individuals who wish to address and change unsafe and unhealthy behaviour, or recover from the effects of psychological harm or injury.
If you would like more information, contact us at:
Dr. Jennifer Newman, R. Psych., 604-266-6920; firstname.lastname@example.org