Everyone Wins with Family – Work Balance

Mary, usually a cheerful, pleasant and professional administrative assistant with a law firm in Edmonton, began to notice she was distracted and lethargic at work. She often felt irritable with colleagues and would cry in her office for no reason

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Emotional Intelligence Questions Answered

Our recent column on emotional intelligence – the capacity to express feelings appropriately, interact empathically and use information about one’s own feelings and the feelings of others to make choices in the workplace– elicited thoughtful responses from many readers.

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Coping with the New York Tragedy in the Workplace

As psychologists who advise North American corporate clients, around North America, some of them in New York, we’ve received calls and emails from workers sifting through feelings of shock, sadness and anger generated by last week’s terrorist attacks.

They said

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Coping with Organizational Change

Coping new strategies, downsizing, mergers and acquisitions, re- engineering, shifting markets, the economic downturn, and the technological revolution has left business exhausted.

Change has wrought so much anxiety and fatigue that many view it as a horrible beast.

A recently

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Crying at Work

When Jack, a high-powered manager at an Interior BC pulp mill, suddenly broke down in a management team meeting one day, his peers were stunned. Jack was known in the company as a hard-driving, tough nut, known for his level

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Emotional Intelligence Increases The Bottom Line

Bullying and intimidating had become a habit with Andy, a senior manager and investment advisor pulling down a six-figure salary at a Vancouver bank. It was his first defense against any negative comments about his performance. It didn’t matter that

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Managing Fear of Failing

Work Fear Anxiety

Bob, a small business owner in the B.C. Interior, was working on a new project he hoped would grow his eco-tourism business. By teaming environmentally sensitive tours with extreme outdoor challenges, he hoped to create a kind of “extreme green”

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The Soul at Work

Suzanne, a technical worker in Vancouver, had been recently passed over for a promotion. Now she was stuck as the assistant to the person whose very job she had wanted. Sometimes she wanted to make her boss look bad. For

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